I made the mistake of ordering a reconditioned Mac laptop from this company. The laptop arrived, grubby looking and showing signs of wear. More importantly, it didn’t work. It didn’t even turn on. I have emailed their customer service department twice with no response, as the laptop is supposedly ‘under warranty’ – but what good is a ‘warranty’ if they fail to even respond to emails? Come on discountexperts.com do you not know these reviews show up on search engines?